Terms of Service

Last updated: 10 March 2026

1. Introduction

These Terms of Service ("Terms") govern your use of the website and services provided by Tossit Ltd ("tossit", "we", "us", "our"), a company registered in England and Wales. By accessing our website or engaging our services, you agree to be bound by these Terms.

2. Services

Tossit provides software consultancy, custom software development, sector-specific solutions, and technical support and maintenance services ("Services"). The specific scope, deliverables, timelines, and fees for any engagement will be set out in a separate Statement of Work (SOW) or project agreement between us and the client.

3. Engagement Process

  • All projects begin with a discovery phase to define requirements and scope.
  • A Statement of Work or project proposal will be provided before any development work begins.
  • Work is delivered in sprint cycles (typically 2 weeks), with client review and approval at each stage.
  • Changes to scope after an SOW is agreed will be handled through a formal change request process and may affect timelines and costs.

4. Fees and Payment

  • Fees are as set out in the applicable Statement of Work or proposal.
  • Invoices are issued per sprint or as otherwise agreed. Payment is due within 14 days of the invoice date unless otherwise stated.
  • Late payments may incur interest at 8% above the Bank of England base rate, in accordance with the Late Payment of Commercial Debts (Interest) Act 1998.
  • All fees are quoted exclusive of VAT unless otherwise stated. VAT will be charged where applicable.

5. Intellectual Property

  • Upon full payment, all bespoke code, designs, and deliverables created specifically for your project ("Client IP") are assigned to you.
  • We retain ownership of any pre-existing tools, frameworks, libraries, or reusable components ("Tossit IP") used in the delivery of your project. You are granted a perpetual, non-exclusive licence to use Tossit IP as part of your delivered solution.
  • Open-source components used in your project remain subject to their respective licences.

6. Confidentiality

Both parties agree to keep confidential any proprietary or sensitive information disclosed during the engagement. This includes business strategies, technical specifications, source code, and commercial terms. Confidentiality obligations survive the termination of any engagement for a period of 2 years.

7. Data Protection

We process personal data in accordance with our Privacy Policy and the UK GDPR. Where we process personal data on your behalf as part of a project, a Data Processing Agreement will be put in place as required.

8. Client Responsibilities

To enable us to deliver effectively, you agree to:

  • Provide timely access to required information, systems, and personnel.
  • Review and provide feedback on deliverables within agreed timeframes.
  • Ensure that any content or materials you provide do not infringe third-party rights.
  • Designate a primary point of contact for the project.

9. Warranties and Limitations

  • We warrant that our Services will be performed with reasonable skill and care, consistent with generally accepted industry standards.
  • We provide a 30-day warranty period after delivery of each sprint or final deliverable, during which we will fix any defects at no additional cost.
  • We do not warrant that software will be entirely free from errors or interruptions. We are not liable for issues caused by third-party services, client modifications, or misuse.
  • To the maximum extent permitted by law, our total liability for any claim arising from an engagement shall not exceed the total fees paid under the relevant Statement of Work.

10. Termination

  • Either party may terminate an engagement by providing 14 days' written notice.
  • Upon termination, you will be invoiced for all work completed up to the termination date.
  • We will provide all completed deliverables and work-in-progress upon settlement of outstanding invoices.
  • Either party may terminate immediately if the other party commits a material breach that is not remedied within 14 days of written notice.

11. Force Majeure

Neither party shall be liable for failure or delay in performing obligations due to circumstances beyond reasonable control, including but not limited to natural disasters, pandemics, government actions, cyber attacks, or infrastructure failures.

12. Website Use

  • The content on our website is provided for general information purposes only and does not constitute professional advice.
  • We reserve the right to modify or remove website content at any time without notice.
  • You may not use our website for any unlawful purpose or in any way that could damage, disable, or impair the site.

13. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these Terms or our Services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

14. Changes to These Terms

We may update these Terms from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of our website or Services after changes constitutes acceptance of the revised Terms.

15. Contact

For questions about these Terms, contact us at yooo@tossit.me.